It Just Works
When something is simple, it just works.
You don’t need to get every input correct. Configure every setting a certain way. There are not a bunch of unnecessary steps to get started. It just works.
Sometimes, we think we need something more than what works. We think, why not get the better version? It can do more stuff!
But does it just work?
A Brief History of My Coffee Machines
Like many people, I have a mild coffee addiction. I drink around 2-3 cups a day. Usually one cup first thing when I get up, and then two more at work throughout the morning. To feed this addiction, it’s important that I have coffee available each and every day.
I’ve bought a number of coffee machines in the last 10 years. At least three of them were Keurig machines. The revolutionary coffee machines that are single-serve, and busted their way into the home appliance world in the mid-2000’s.
The Keurig was the definition of better. No longer were we confined to the old drip coffee machines. You could now take a plastic pod, put it into the Keurig, and boom! out comes your single hot cup of coffee 45 seconds later.
My first Keurig machine was great! It did cost more, but that was a price I was willing to pay for better. I’d load up my pods on my fancy pod rack, and quickly deplete them throughout the week to get my coffee.
It was all fun and games until one day it stopped working. I tried cleaning it, but to no avail. It just didn’t want to heat correctly anymore. I sadly had to replace that Keurig machine with another, a quick $99 transaction.
One year later… another Keurig coffee machine failure.
By the time I was in search of the next replacement machine, they had released what seemed like an endless list of different model options to choose from. Pro, Platinum, Classic, Select. Ranging in price from $75 – $200.
I looked through the feature list. Do I need one that has different heating temperatures? What about an LCD screen? Built in filters? What about getting my coffee in multiple languages!?
Thankfully the absurdity of the situation hit me. I just need some fucking coffee!
So I ordered a small 4 cup Mr. Coffee drip brewer. $16. The initial and ongoing costs have been much less, it hasn’t failed yet, and it just works. It makes my coffee.
Function, Not Features
You save money, time, and sanity by looking for functional needs instead of features. It allows you to find products that “just work”, instead of having products that have extra features.
As more extra features are introduced, it creates more fail points and raises the price.
Cars, TVs, appliances, and software all commonly fall victim to the more is better mentality. These items are common place in our lives, and consequently are often areas of frustration when they don’t just work.
As a consumer, look for brands that create products that focus on form and function. Buy from companies that make products for a purpose – to work.